Return policy For customer satisfaction at VEUS sunglasses, we offer the gold warranty. All our products are returnable within 24 hours from the date of delivery, according to the following policies: The condition of the product must be as it was upon receipt. All product accessories must be as they were upon receipt: the bag + packaging + cleaning cloth. Return procedures: Attach the order number. Record a video of the product and accessories. After verification, the shipping label will be sent to you for printing. Go to the nearest Aramex branch and deliver the order and the label. The amount will be transferred within 1-2 working days from the date the shipment arrives at our warehouses. Please contact VEUS customer service via WhatsApp at 0541023813 or click on the WhatsApp icon at the bottom of the page to go directly to the chat. Exchange policy Sorry, VEUS sunglasses store does not accept exchange requests for all displayed products because the products fall under the accessories category. We wish you a happy day.